Privacy Policy
1. Introduction
At Susan Fay Counselling, your privacy is taken very seriously. This policy outlines what personal information is collected, how it is used, and how it is kept secure when you use this website and my counselling services.
2. What Information We Collect
When you contact me via the website form, I collect the personal information you choose to provide. This typically includes your name, email address, and any personal details or reasons for seeking counselling that you share in your message.
3. How We Use Your Information
The information collected is used solely to respond to your inquiries, understand your needs, and provide you with the best possible counselling service. I do not use your information for marketing purposes, and I will never share or sell your data to third parties.
4. Data Storage and Security
Your privacy and confidentiality are paramount. Any personal data you provide is stored securely on private, password-protected systems that only I have access to. I take all reasonable steps to ensure your information is protected against unauthorized access or disclosure.
5. Data Retention
I will only retain your personal data for as long as is strictly necessary to fulfill the purposes for which it was collected, including providing you with counselling services and satisfying any legal, accounting, or professional reporting requirements.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have several rights regarding your personal data, including the right to:
- Request access to the personal data I hold about you.
- Request correction of any incomplete or inaccurate data.
- Request erasure of your personal data when there is no good reason for me to continue processing it.
- Object to or restrict the processing of your data.
If you wish to exercise any of these rights or have questions about how your data is handled, please contact me directly.